Shipping policy
Shipping Policy
At Namira Living, we offer free standard shipping to Australia and the United States on all orders.
Order Processing
Once your order has been placed, please allow time for your order to be processed and prepared for shipment.
As some orders are shipped directly from our supplier warehouse, processing and delivery times may vary depending on your location.
Estimated Delivery Times
Please allow approximately 10–20 business days for delivery after your order has been processed.
Delivery times are estimates and may vary due to carrier delays, customs processing, public holidays, severe weather, or other circumstances outside of our control.
Order Tracking
Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking information when available so you can follow your order’s journey.
Please allow a short period for tracking information to update after your order has been dispatched.
Shipping Address
Please make sure your shipping address is complete and accurate before placing your order.
If you notice an error in your shipping information, contact us as soon as possible at support@namira.store. We cannot guarantee that an address can be changed once an order has been processed or dispatched.
Delayed or Missing Orders
If your order has not arrived within the expected delivery timeframe, please check your tracking information first.
If you still need assistance, contact us at support@namira.store with your order number and we’ll be happy to help.
Questions
If you have any questions about shipping or your order, please contact:
Namira Living
support@namira.store