Everything you need to know.
Frequently Asked Questions
How can I contact Namira Living?
You can reach us at support@namira.store. We aim to respond within 1–2 business days.
What if my order arrives damaged or incorrect?
Please contact us at support@namira.store with your order number and photos of the item, and we’ll help get it sorted.
What size dog is the Pawfect Travel Car Seat suitable for?
The Pawfect Travel Car Seat is designed for small dogs weighing up to approximately 13 lb (6 kg).
What colours are available?
The Pawfect Travel Car Seat is currently available in Beige and Gray.
Does the car seat include a safety tether?
Yes. The seat includes a safety tether designed to attach to your dog’s harness while travelling. For safety, attach the tether to a properly fitted harness rather than directly to a collar.
Where do you ship?
We currently ship across the United States and Australia.
How much is shipping?
We offer free standard shipping across the United States and Australia.
How can I track my order?
Once your order has been dispatched, you’ll receive tracking information so you can follow its journey.
Can I return my order?
We offer 30-day returns. Please see our Returns & Refunds Policy for full details and eligibility.